Need an electricity or gas quote?

Call us on 1800 596 517

Have a general enquiry?

Call us on 133 466

Our customer service and contact hours are Monday – Friday, 8am – 6:30pm AEST. We’re closed on national public holidays.

Need to report a fault or an emergency?

You’ll need to contact your local distributor. Check your bill and you’ll find their number under ‘faults and emergencies’. Contact us on our general enquiry numbers if you haven’t received a bill yet.

Is the fault or emergency life threatening?

For major incidents where there is risk to life or property, call 000.

Need an urgent connection?

Call us on 1800 596 517

You can also email us at